Testimonials

We aim to give the best service possible. See what our customers are saying.

 

Top class work from the friendliest of people. Go above and beyond out of sheer good will. Couldn’t recommend these guys enough!"

Jo, Tunbridge Wells, October 2023.

"From the outset, you have been so easy to deal with. I have enjoyed your friendly approach, but businesslike ways. You did not delay in coming to look at the job, advised me as to how the railings and gates should be set, and sent me the quotation the very next day. Once we had agreed terms, you were very clear about the timeframe and payment structure, which I appreciated. In fact, you were able to start the job some weeks before the expected delivery, so that was a very nice surprise. Once the job began, Ben and the team were very professional - Ben was so determined that every detail would be spot on, and had solutions to all the challenges that cropped up regarding setting the railings into the wall. The guys were very considerate and courteous at all times, and went to great lengths to protect my wall and surroundings, and did a magnificent clear up job each day. Ian, your communication skills throughout, were amazing - you kept me updated at every turn. I am delighted at the way the gates and railings have blended with the house - the painting of them has really made them look special - and I am sure that they will provide a mixture of safety and security for many years to come. I’m so glad that we came across each other, and I would recommend your services to any prospective clients without reservation"

Linda, Crowborough, East Sussex. October 2022

Thank you to the team at Richards Fencing. They have just completed a project to erect a new fence to surround my back garden. The quality of material is great, the workmanship is fabulous and certainly my expectations have been exceeded. The team were also great, very engaging, happy to discuss what they were doing, very hard working and a pleasure to have around. I would have no hesitation in recommending Richards Fencing'

Paul Kibby Tunbridge Wells Kent, July 22

"I thoroughly recommend Ian and his team to anyone looking for the best professional fencing contractors. Ian’s quoting was 100% accurate with no hidden costs, the product was top quality and the job was done to the highest standards with no fuss, mess or disruption by his friendly, hardworking staff".

Mr Shankland. May 2021

“I have no hesitation in highly recommending Richards Fencing. Ian and his team are really friendly and helpful - and of course super efficient.”

Brenchley. April 2021


Hi Ian, I can’t thank you & the guys enough for such fantastic work ethic, workmanship, service & good humour. You are, by far, THE best supplier of any of the trades that we have worked with through two builds over the last 8 years & we appreciate it so so much. Thank you.

Mrs Freeman, Tunbridge Wells - November 2018

 

"Ian and his team have now undertaken two large (and quite involved) estate fencing jobs for us. On both occasions, we have found them to be reliable, hard-working and efficient; and the results very much satisfactory and fairly priced. We would not hesitate to recommend Ian Richards Fencing.

Richard Thompson, West Sussex 25/10/18

'We wanted to thank you and your team for the excellent work you have just completed for us. We are very impressed with the quality of the work and your guy`s are are both trustworthy and reliable. They are a credit to your business. Your own level of client service is impressive, and Anne and I would not hesitate in recommending your business to others." Stephen & Anne

Stephen & Anne Nutley East Sussex April 2018

'I just wanted to say thankyou so much for all the work you have done in our garden. We are really happy with the fencing projects, the hurdles look superb and the boundary fencing looks better than we had hoped for. We have had a lot of compliments! The work has been carried out to a very high standard and I was kept informed at all times. Jason and Mick ensured everthing ran smoothly and I was impressed with how the site was cleared for the fencing and how neat and tidy it was left at the end of the project. You and your team are knowledgeable, professional and personable which inspired confidence from start to finish. You clearly set the bar high and it has been a pleasure to work with you. I will happily recommend your company.' Many thanks.

Sally, Buxted, June 2018

I wanted to let you know how delighted we are with the new automated oak entry gates you recently fitted, they look fantastic and provide the added security that we desired. The team that carried out the work on the gates and also the fence to the front of the property were excellent, they worked to a very high standard and kept us fully informed throughout the works. We will have no hesitation in using your company again and will be recommending you to any of our friends or neighbors who require similar works. Our thanks to you and your team for your advice and service throughout this project. Best regards

Richard and Karen Upper Hartfield, East Sussex, July 2017

Highly recommended – Excellent quality – Superb communication – Great workmanship We approached several firms at the beginning of the year and Richards Fencing was by far the most responsive. We had an urgent job which entailed clearing a field of 20 years of overgrowth and then stock fencing the boundary, which included gates and a section of post & rail. The job was planned and executed in very good time, with Ian being very attentive and available at all times. His suggestions were most appreciated and he gave us confidence that he understood what we needed and was able to deliver on our expectations. We were so impressed that we asked Ian to return to repeat the exercise in an adjoining field, even though the original plan was to do it ourselves! Again the work was undertaken to a very high standard and within the timescales promised. Ian has also reinstated and extended an area of hardstanding, completing this particular job quickly and efficiently with the minimum of fuss. The hardstanding has bedded in very nicely and despite heavy traffic, hasn’t shifted an inch. Ian even turned his hand to a bit of plumbing to help us get water from the mains into the field! The inevitable snagging has been dealt with by Ian, personally, very quickly and without us having to chase up, which is an extremely welcome experience in this day and age. Overall we are extremely happy with everything Ian has done for us and would not hesitate to recommend him to anyone.

Kevin & Jacqui, Cowden. July 2017

"A big Thank You to Ian and his team at Richards Fencing. Very professional, friendly, and prompt; great standard of work completed as scheduled. We are extremely pleased with our laurel hedge, hazel hurdles and three bar fencing"

Mari and John, Penshurst. April 2017

"Richards Fencing provided a high quality and standard of service. The company was very communicative throughout the whole process and delivered good product (metal estate fencing) within my short timescales. I will have no hesitation in using Richards Fencing in future"

Will, Reigate, Surrey. December 2016

Ian and his team have now completed two projects for us and both have been excellent. The latest, which was completed yesterday, is a set of deer gates with chestnut post & 3 rail fencing and a five foot boundary fence. At every stage of this project Ian's team were efficient, pleasant and professional. They came up with sensible design ideas and made it clear that it was important to them to do a good job. The materials used are top quality. It was fun to have them around. We are delighted with the gates, post & rail fencing and boundary fence. Thanks to all at Richards Fencing.

Jonathon & Sue Bishop. May 2016

“Ian has done a couple of jobs for us now, an area of stock fencing and also some field mowing. I have to say that I could not be more pleased with both, Ian and his staff are complete professionals and provide a level of service and workmanship that is hard to find these days. I wouldn’t hesitate to use him again or to recommend him to others. The quotes came in quickly and we were kept up to date as to progress all the way through. Very good value for money as well. Excellent all round really!”

Mr Hamlin, Hawkhurst, Kent. February 2016

We just wanted to say a big thank you to your team for working like troopers to get everything finished this week & to Dale for coming out on a Saturday to do the neighbouring fence. The neighbours are very impressed with how smart it looks. From the minute we met you we felt like you truly understood our requirements, we've appreciated your recommendations throughout. All of the team have been so polite, trustworthy and hard working. Jason has provided us with updates and has been checking progress and we have been so impressed with the work that's been completed.

Mr & Mrs England, Westerham. January 2016

"Where do I start in describing one of the most trustworthy, honest, genuine team of people that I have ever come across. In the summer I called Ian to look into putting in some new equine fencing and gates. He was incredibly prompt at coming out and quoting and the team turned up and completed the work on time, on budget and were the nicest people to have around. The work was of exceptional quality and everyone who has seen it has commented. They did such a fantastic job that I would recommend them to anyone but it was when we had a double break in in one night that they really outshone anyone I have had working for me before. After the break in I called Ian first thing in the morning who was in Wales at the time. By 9:30am I had one of his team of men who put in a new gate and post replacing the very old gate that the burglars had just lifted off its hinges. Not only did they put in the new gateway they fitted a new chain and lock, sorted out the damaged locks on our barn and tack room and helped secure our horse trailer incase the burglars returned. If that is not going above and beyond the call of duty then I dont know what is and I can say hand on heart that they have restored my faith in mankind. This is a truly exceptional company and I cannot thank them enough for what they have done"

Mrs Whitehead. November 2015

"I would like to record how satisfied I am with the work carried out by Richards Fencing at my house recently, the whole process from quotation to completion couldn't have been smoother and I am very pleased with my new post and rail fence which runs along one side of the property. After the initial visit, the quotation came back in good time, was in line with our expectations and very competitive when compared to others we received. So we gave the go-ahead and were given an expected timescale for the work to commence. The work was carried out in a very professional manner by your staff, taking account of all my wishes, and the site cleared of the old fence and materials. I wish all tradesmen were as good as this!"

Five Ash Down, East Sussex September 2015

Without doubt Ian Richards and his team are one of the more professional companies that i have worked with. What i thought was rather a daunting project initially has been carefully thought out and managed by Ian himself. Nothing has been too much trouble. Park Gates, Field Gates, Stock Fencing, Post and Rail Fencing, Sheep management, the list goes on and on covering the Estate and fields. He has a fantastic work ethic, a close communication relationship with all his staff and is very hands on. Each stage of the project was fairly priced every step of the way and all has been completed within the timescale quoted. At no point during his entire time with us have i felt a lack of communication or lack of enthusiasm. In every area his attention to detail remains noticeable and the quality has been noted by most visiting guests. Working with us during July and August 2014, his invaluable advice and suggested ways to approach a task has been appreciated. With future work now booked with him for the following months and during the remainder of this year, I'am in no doubt that his team will be with us for a while. There seems no end to his willingness to help and with his flexible approach and expertise his attitude is without doubt extremely professional. He likes to get a task completed and he likes to do it well. His own high standards are evident in his results.

East Sussex, 17th September 2014.

Ian and his team have just fitted beautiful Estate fencing around our outdoor swimming pool. When I contacted Ian, I made him aware of a deadline we had to work to. It was my son's first birthday party in a couple of weeks and it was imperative that we had a finished fence for safety reasons. Ian promptly came round for a full site visit to discuss exactly how we wanted it and suggest his own ideas as well. I had every confidence in his vision. On the week of fitting, Ian did everything in his power to get the fence fitted for the deadline, including even driving all the way to the Cotswolds to pick up the fence when the supplier was unable to deliver in time! We worked together to design a bespoke gate (that would be completely baby proof!) and, in my opinion, he went above and beyond expectations to make this look perfect and take my ideas onboard. When the job took a little longer than expected, his team were able to make time to come back the next day and ensure everything was finished perfectly. Overall a very professional service, and I whole heartedly recommend.

Emma Cranleigh, Surrey June 2015

We called on Ian when one of our pigs escaped and went on an expedition around the neighbouring fields. (She eventually crossed the road and found refuge in a kindly neighbour's porch!). Ian was the only person who returned the call promptly and came out quickly to have a look. We liked his big smile and his professional attitude and this continued when he started the job. Fencing for Ian is not just a case of putting up a fence. It has to be the best fence and it has to look good and meet his own exacting standards! It was no surprise to learn, when the job was nearly finished, that Ian had been a national champion fencer a few years back. He has invested in equipment to enable his team to work quickly and to maintain these high standards and his workforce was professional, polite and cheery. As well as replacing lengths of fencing, some with plain stock fencing and some with very nice post and rail backed with mesh, Ian also patched up the gaps in older fencing where our dogs could escape, as well as hanging a few gates. The result is solid, strong work that looks set to last well. We will have no hesitations about calling him back, for more fencing but also for his expert advice on sheep management!

Sarah Delfas, Horsted Keynes. West Sussex. May/June 2014

I can thoroughly recommend Ian Richards and his team. He responded promptly and courteously to my fencing inquiry, which resulted from seeing his (discreet) sign on a new fence at Penshurst Place. His price was fair, he kept me well informed of when he was going to do the work and stuck to the schedule. He and his team were a pleasure to work with, being friendly but unobtrusive. His investment in new tracked machinery means that work is completed quickly and without damage to the site, which was left well cleared. When two straining posts developed a crack on being piled in he replaced them without any fuss and suggested ways in which the cost of the job could be reduced without affecting its quality. I will certainly use his company again.

Mr D Martin. Chiddingstone, December 2013

Called Ian up a few weeks before our wedding. He & his team arrived at short notice and installed a fantastic “chunky” chestnut post and rail fence in a few days. They also cleared an area of woodland expertly and swiftly. A cheerful & positive chap who is ably supported by an excellent & skilled team. He knows his stuff, is fairly priced and is a complete pleasure to deal with.

Mr Greig, Groombridge, East Sussex. August 2013

After endless days of sheep rampaging through our makeshift barricade to feast on the lush garden grass, we made the decision to do some proper farm fencing. Having asked around for recommendations, the only name that cropped up time and time again was Ian Richards, the welsh wizard with a smile to light up any winters day. We had a long run of chestnut post and rail, with 2 lovely farm gates, erected with top quality materials, the job was within budget and completed when promised. Nothing was too much trouble for Ian and his team, they were a delight to have around and best of all, no more sheep troubles !

Adrian & Caroline. Hadlow Down, East Sussex. March 2012

"Ian Richards and his team have worked for us over the last year. They are reliable, trustworthy and very hard-working. They pay great attention to detail. Ian is very friendly and professional and his work is competitively priced."

Mrs. Spence. Langton Green, Kent. July 2013

"My family and I have now employed the services of Richards Fencing over several years and although there are many that purport to provide a professional and effective service, Ian Richards and his team offer an exemplary service, not only in first class fencing but indeed many other elements of maintaining my land. Ian himself is a professional, charming, hardworking and trustworthy individual, as indeed are his representatives and I continue to work with them and would have no hesitation for recommending them for work of this type".

Penshurst, Kent. January 2013

"Ian Richards was highly recommended to us and from the first day he started a fencing project we understood why. He and his team are one of the most efficient, reliable and hardworking companies we have ever worked with - their work is always of the highest standard and any project we give they complete on time and on budget. We now use them to maintain our fields and all sorts of additional projects - nothing is ever too much trouble. They have transformed our property and land and it is a great pleasure to be able to recommend them!"

Mrs D Walker, Hartfield, East Sussex. May 2012

"I have been using Richards Fencing since they started working in the Sussex area five years ago. They have done stock, post and rail and general garden fencing for me. Their attention to detail, competitive pricing, professionalism and friendliness are exemplary. Richards Fencing really know their stuff and really care that the client is happy with their work. I warmly recommend them."

Mr P. Marber Blackboys East Sussex. October 2012

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